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Alameda County Substance Use Access and Referral Helpline

The Alameda County Substance Use Access and Referral Helpline is operated by Center Point, Inc. under contract with Alameda County Behavioral Health Care Services. Alameda helpline provides substance use disorder screenings, assessments, referrals to treatment, and coordinated care management.

This service is provided for: 

  • Adults (18 and older).
  • Alameda County residents
  • Seeking Substance Use Residential Treatment or Recovery Residence with Outpatient Treatment
  • Medi-Cal eligible

What happens when I call? 

Participate in a 15-minute phone screening, with a clinical staff member to discuss your concerns. The staff member will ask a series of questions to assess your needs and determine which type of treatment is appropriate for you. An in- person screening may be requested. Alameda helpline staff will provide ongoing care navigation to those who are admitted into residential treatment or recovery residence services.

Hours of Operation:       

Monday – Friday
08:00 AM – 06:00 PM

Toll Free # 1-844-682-7215